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F.A.Q.

You will find all the sculpture catalogue of Fili Plaza at the e-shop: Sculptures

If you are highly allergic we do not recommend to you to wear bronze jewels. We have protected the pieces in the interior, but it is possible that it is not enought  for you. A grandmother’s trick …. you can apply a regular transparent lacquer nails  in the surface of the jewel that will have contact with your skin.

We want to nform that this bronze jewel has a manual process that requires a minimum of maintenance.To care for the patina, please: Do not wash your hands or apply hand cream while youre wearing it. do not rub the piece with any cloth. Thank you and enjoy it!

This is an author jewel from FILI PLAZA BARCELONA. The variation that may occure are due to the handcrafted process. Hope you enjoy it as much as the artist did when making the jewel!

From the main menu of the site you will find the option of ” e- shop “, if you do click you will be redirected automatically to the page where will appear all the products classified into left hand side. Just above there is an option ” collections: see”, or just click here Collections

Another option, if you are in the main page you can click on the “new arrivals” you will be redirected to the e-shop. Each product have the related products of the same collection.

Attention, not all the Fili Plaza’s Barcelona jewels are available in ours e-shop. If there is something that you wish and is not available  do not hesitate to contact us to verify a special availability. (+34) 934 177 811|filiplaza@filiplaza.com or visit us into Galería de Joyas en Provença 225, Barcelona.

From the main menu of the site you will find the option of ” e- shop ” ,will appear all the products classified as ring, pendant,brazelet…. Lets take the product: ring as an example.

When the user click into “Ring” it will appear all the rings of all the collections. At youre right hand side you can see all the categories that are available.  Or just click here “Rings

Another option, if you are in the main page you can click on the “new arrivals” you will be redirected to the e-shop. Each product have the related products of the same collection.

Attention, not all the Fili Plaza’s Barcelona jewels are available in ours e-shop. If there is something that you wish and is not available  do not hesitate to contact us to verify a special availability. (+34) 934 177 811|filiplaza@filiplaza.com or visit us into Galería de Joyas en Provença 225, Barcelona.

If the bought product is available in our store you will receive it in the maximum of 7 working days in Europe. In case not to be availably our offices was informing him about his delivery date. To other destinations the sending will take longer.

If  you want to cancel or modify an order or part of the same one is necessary that you contacts us asap and inform us about what do you wants to cancel or change. We will need the number of order and the reference that assigned in the bill/order in the moment of the purchase. If the order is just send the costumer will pay the new sending.

The term to realize the changes is 7 calendar days from the receipt of the order. To realize a change or return, it is necessary to do it with the original packing and labelling in perfect conditions, well packed and protected correctly. We will not accept products that have been used, damaged or broken by negligence of the costumer.

How to do the change or return: the costumer has to request it, by telephone at (+34)93 555 59 88 or e-mail filiplaza@filiplaza.com and we will assign a number of reference to the return process. The sending adress is C/Caçadors, 5, 08328 Alella (Barcelona). It has to include the original packing and all the sended elements and to realize it with a transporter who fulfills the guarantees for a safe sending.

Fili Plaza’s web has a system named SSL that avoids any possible manipulation of youre personal information.

In agreement with the in force legislation in the Spanish condition (Organic Law 15/1999 On December 13 and law 34/2002 On July 11 of Services of the Information and Electronic Trade) we guarantee youre privacy and under no concept the information contributed by you will be supplied to third persons or companies

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